GIFT REGISTRY

Register in person at thebay.com or any Hudson’s Bay location across Canada. To get started, click CREATE. After giving us a few details about yourself and your event, you will get a registry ID number and can start adding gifts instantly. You’ll also receive an email inviting you to book a visit with a Gift Registry consultant at your home store (the store you have chosen to select your gifts from) to help build your perfect registry.

It’s not required, but if you are near one of our enhanced service Gift Registry locations we encourage you to come in. Our knowledgeable consultants will help build a registry curated to fit your needs and lifestyle. We’ll learn about your personal style, review your gift list to offer suggestions on must-have items, and help ensure you’re providing guests with a wide selection of gifts at a range of prices.

In order to provide the dedicated service you deserve, we strongly suggest pre-booking an appointment for your Gift Registry consultation. FIND YOUR NEAREST STORE

Even if you prefer to browse for gifts on your own, we still suggest making an appointment ahead of your in-store visit. Upon arrival, one of our consultants will available to greet you, answer any questions, and provide you with a scanner to add items to your registry.

Absolutely not! To help celebrate all of life’s milestones, we welcome you to REGISTER for anyone of these occasions:

Wedding | Anniversary | Birthday | Baby | Wish List | Housewarming | Holiday List | Dorm Life | Other

Your registry will be instantly available for you to manage privately as soon as you create it. Once you’re ready to share your list, simply activate it to make your registry visible for all your guests to view and shop.

Our online Gift Calculator takes the guesswork out of planning. Simply input the number of guests for your event to see our recommendations on how many gifts to register for at each price point. In store, our knowledgeable Gift Registry consultants are able to assist with selecting the appropriate quantity and diversity of gifts.

Our “Registered at Hudson’s Bay” enclosure cards are available to download from our website and you can print them out at home. Once registered, you’ll also get a custom registry link to share by email or through social media. It’s standard to include registry information in all event invitations &mdash electronic or paper.

To access your registry dashboard, visit our Gift Registry site and click MANAGE MY REGISTRY to log in. From here, you can view your gift list, add or delete items and see what’s been purchased. You can also make changes to your personal information and customize your registry page with a photo and message to your guests. For hands-on assistance, contact a registry consultant at your home store.

After logging into your registry dashboard, you’ll see a list of Gift Registry settings on the left side of your screen. Select the detail you would like to update to make your change.

Your home store is where you will scan and select items for your Gift Registry. Your pickup store is where you can pick up any gifts your guest purchased from thebay.com that we weren’t able to ship. Usually registrants choose the same location for their pickup store as their home store, but we give you the option of making these locations different if you would like.

While nearly all of our products have photos, there may be a few that don’t have an image available. This does not mean the product is out of stock; guests will still be able to purchase the item. Please contact your Gift Registry consultant at your home store if you have any concerns.

Click “Forgot password” on the sign in page, enter the email address on file for your registry, and we’ll email you a link to reset your password.

Don’t worry! The guest who bought the gift may be keeping it as surprise to deliver to you personally. Or, the gift was purchased at thebay.com or at a location other than your home store and is in transit. Whenever a gift is purchased off your registry, you’ll receive an automatic email notification to letting you know, unless otherwise specified by your guest. (Make sure to add thebay.com to your address book so these emails don’t accidentally get marked as spam.)

Absolutely. Simply create a new event under your registry profile to start a new gift list for another occasion. Please note you can only have one wedding registry active at any time.

Hudson’s Bay’s Gift Registry follows the same guidelines set by the Hudson’s Bay Refund Policy. All returns with a gift enclosure receipt will be credited to a Hudson’s Bay gift card. If the gift enclosure receipt is not present at the original time of a refund or exchange, the item(s) being refunded or exchanged will be credited at the last sale price. We do not accept merchandise purchased from another retailer, and we do not allow the return of an entire Gift Registry list. We recommend that you book an appointment in the Gift Registry department at your pickup store for all refunds and exchanges.

For full details on our policies regarding returns, exchanges, price adjustments and more, view our SHIPPING AND RETURNS page.

Once you sign up for a Hudson’s Bay Wedding Gift Registry, you’re eligible to receive 10% off regular-, sale- or clearance-price home items from your Gift Registry up until six months after your event date. SEE FULL OFFER DETAILS

Gift Registries can be viewed online and in store by searching the registrant’s name or registry ID number. To find a Gift Registry list by name, registry number, event date or event type, click FIND A REGISTRY. Enter in the details you would like to search by in the search box and view the list of names that come up. If you can’t find your registrant or are unable to access the Gift Registry, please visit your local Hudson’s Bay store or call us toll free at 1-800-521-2364

While nearly all of our products have photos, there may be a few that don’t have an image available. This does not mean the product is out of stock; you are still able to purchase the item.

All prices are listed in Canadian dollars and are subject to change at any time.

Yes. Since the gift item is being delivered within Canada, any applicable federal and provincial taxes will be added to your subtotal.

A special payment plan allows you to make smaller monthly payments towards large purchases for a period of up to 24 months using your Hudson’s Bay Mastercard or Hudson’s Bay Credit Card. These payments are interest-free payments* and apply to select items only. For full details, see in store or download the SPECIAL PAYMENT PLANS TERMS AND CONDITIONS PDF

*On approved credit only. Minimum monthly payments required. If you default under your payment terms or under your Hudson’s Bay Credit Cardholder Agreement, then the terms and annual interest rate are set out therein.

Find out more about SPECIAL PAYMENT PLANS

When you purchase a gift that qualifies for delivery, you have the option to have it delivered to the registrant’s address or directly to yours. Our Home Delivery service requires a shipping address within Canada. We are unable to bill or ship to Post Office Boxes. We appreciate your business and apologize for any inconvenience this may cause. Online and in-store Gift Registry orders that do not qualify for delivery can be sent to the registrant’s designated Gift Registry pickup store.

This indicates that the item is available for delivery.

We provide information on the status of your order automatically — you don’t have to do a thing. You will receive an email confirmation after your order is received and another email once it has been processed and shipped.

Once an order has been placed, it unfortunately cannot be cancelled or changed because we begin processing it immediately. For further inquiries, please call us at 1-800-521-2364. Please have your order number ready when you call.

When your order ships, you will receive an email notification that contains the tracking number for your package(s). You can also track your order online or by calling 1-800-521-2364. Please have your order number ready when you call.

Placing an item into your shopping bag does not reserve the item and it is guaranteed to be available for purchase until you check out. If another customer places an order for the same product before you check out, the item could sell out. We strive to maintain accurate inventory records. If we discover inventory discrepancies, we may cancel an item or cancel an order if we are unable to fulfill it. In this case, we’ll notify you by email that we are unable to ship a specific item you have ordered. Your account will not be charged, and if by accident it is, you will be credited.

Your account will not be charged and the order will be cancelled. We apologize for any inconvenience this may cause. We encourage you to visit the Gift Registry again to find an alternative item on the list. Remember, a gift card is always a perfect gift and allows you to select any denomination.

Yes, thebay.com is required by law to charge applicable sales tax. Tax is based on the destination of your order and nature of the product and will be calculated at time of checkout.

The majority of orders placed before 1:00 PM ET will ship the same business day if the item is in stock and ready to ship.

You will receive a separate shipment confirmation email which includes tracking information for each package in your order. Please note, some items in your order may ship from one of our stores and will arrive in a separate package. Our typical shipping time estimates are as follows:

• Standard Shipping: 1–7 business days when order is placed by 1:00 PM ET
• Express Shipping: 1–3 business days when order is placed by 1:00 PM ET
• Next Day Shipping: 1 business day when order is placed by 1:00 PM ET

Allow extra time for deliveries to non-major centres and remote locations. Shipping times may also be impacted by weather conditions and other uncontrollable factors.

At this time, we do not ship outside of Canada.

At this time, we are unable to bill to or ship to Post Office Boxes. We appreciate your business and apologize for any inconvenience this may cause.