All items sold by Hudson's Bay Trusted Brand Partners will have the seller’s name next to “Sold by _____” on the product page.
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Hudson's Bay Trusted Brand Partners Network
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Hudson's Bay Trusted Brand Partners Network are a vast assortment of brands
who are committed to quality and authenticity.
These trusted
partners handle fulfillment and customer service for each item sold.
Hudson's Bay Trusted Brand Partners items indicate the Seller on the product page next to Sold by ____. You can also filter items sold and shipped by these sellers.
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Frequently Asked Questions
Yes, you can use a Hudson’s Bay gift card to purchase products from Hudson's Bay Trusted Brand Partners.
Yes, Affirm is available and can be used for Hudson's Bay Trusted Brand Partners orders between $35-$1,500. Click here. to learn more about Affirm.
Yes, all Hudson's Bay Trusted Brand Partners purchases are eligible for Hudson’s Bay Rewards points. Click here to learn more about the Hudson’s Bay Rewards program.
Yes, Hudson’s Bay Rewards can be redeemed on Hudson's Bay Trusted Brand Partners purchases.
Logged in to your Bay Account?
‐ Go to “Order History” and choose the order with the product you wish to contact the seller about - Select “Contact Seller” next to the product and complete the contact seller form
‐ Please allow up to 3 business days to receive a response.
Checked out as a guest?
‐ Get your order number and postal code ready
‐ Select “Check Order Status” located in the Welcome drop down on the top right hand corner of the page.
‐ Select “Contact Seller” next to the product and complete the contact seller form
‐ Please allow up to 3 business days to receive a response.
Hudson's Bay Trusted Brand Partners can choose to opt in to Hudson's Bay promotions, but in general, sellers determine their own promotions and markdowns.
At this time, Hudson's Bay Trusted Brand Partners products cannot be added to a registry.
Free shipping thresholds vary between Hudson's Bay Trusted Brand Partners and differ from those offered by Hudson's Bay.
Hudson's Bay Trusted Brand Partners orders are packed and shipped directly by the seller.
When the seller ships your order, you will receive a shipment confirmation email with a tracking number attached.
We currently offer Standard and Express shipping options to our sellers and you will find the shipping options made available by each seller on your checkout page.
At this time, we cannot make any changes to orders once they have been placed. If you change your mind about an order, you can always contact the seller directly to start a return.
Free returns are available on items sold by select sellers only. Exclusions apply. Please review each seller’s individual return policy prior to purchase in order to determine eligibility.
In-store returns are not available on items sold by Hudson's Bay Trusted Brand Partners
All returns must be initiated online, charges may apply.
Logged in to your Hudson’s Bay Account?
‐ Go to “Orders & Returns” and choose the order with the product you wish to return
‐ Select “Start a Return” next to the product and complete the return process
Checked out as a guest?
‐ Get your order number and postal code ready
‐ Go to “Check Order Status” located in the Welcome drop down on the top right hand corner of the page.
‐ Select “Start a Return” next to the product and complete the return process
You may view a seller’s return policy by clicking on the “Seller Returns Policy” linklocated on the product page. Charges may apply for shipping and returns and vary by Hudson's Bay Trusted Brand Partners.
Refunds are issued shortly after a return has been received and inspected by Hudson's Bay Trusted Brand Partners. Processing times may vary.